Steve always responded promptly and respectfully whenever my husband or I had a problem with any of o
ur cars, he even extended himself to some of our issues many times and I will miss his expertise and decent prices. So sorry he is leaving, but hoping his retirement is everything he hopes it to be.
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Service pro is a great reliable shop. I have been going here for 15 years and they have always been f
air. The staff is great always friendly, great mechanics. They will only give quotes and do what needs to be done unlike other shops that add stuff. There prices are reasonable. YOU WILL NOT BE DISAPPOINTED WITH THE TEAM THAT WORKS THERE
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Appreciate your letting Dan's team know what a great technician he is. Friendly, upbeat, knowledgeab
le and stays in contact daily about the status of the repairs on my Honda. Thank you Dan for your amazing customer service. You deserve a raise, a cake and a balloon for all you do. I'll be back.
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My experience at Jerry Smith KIA, Burlington Washington was a pleasant one. The moment I walked in,
everyone was engaged and thoughtful.
My wife and I had our questions answered by Malyki while the other salesmen introduced my 3 year old son to a "kid room", and even blew him up balloons in order to keep him occupied. Most dealerships will try to do the opposite... Antsy kids lead to antsy parents... Which lead to quick and less thought out decisions.
We don't settle, so we were there for five hours the first day, and came back for a few more the second day, but the experience itself was pleasant (as pleasant as it could be). We spoke with the manager (Randy), and he was set on making sure that our needs were met. We immediately sensed that he genuinely cared... which he did. He spoke, he listened, and he worked with us in order to meet our concerns and demands in the middle while supporting our financial/automotive needs.
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