The smell of fuel was too overbearing. I took it to Mike and he discovered that the fuel pump assembl
y was leaking. This can be so dangerous. The next day the job was completed and I’m back on the road with no smell.
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They took the time to listen to the problem I was having with the car. I let them keep it for a few d
ays and picked up once ready. He also explains the cause of the problem in detail.
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There are 3 authorIzed Bimmer Tech installers in Colorado. I contacted all three and was the most imp
ressed with Billy’s responsiveness and honestly. He researched with Bimmer Tech the “how to” of my install and called me back with what they said and how much it would cost. Throughout the entire process- from initial contact to picking up the car, he was very communicative and responsive. So much so that it was hard to believe I was dealing with an automobile service shop. Additionally the entire interaction with Monument was all done virtually.
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