I spoke to Elizabeth. She was extremely friendly and knowledgeable. She helped me with a pre-purchase
inspection on a car that I was looking at. After the Inspection, she told me all about the car’s many problems. It saved me from purchasing the car.
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I found Matt Wright to be an honest, straightforward guy. His technician fixed issues on 2 of my vehi
cles in the same day, even though I didn't call ahead. Super efficient shop and I'm very satisfied with their work.
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I went for repair the damage to my car and they did good job. I am satisfied. They are professiona
l people. And I am happy because they are very kind.
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After taking my car to another business, I went to Lofton Auto and they were able to provide addition
al information and exactly what I needed. They found things that the other business had not. Very grateful for their skill and knowledge.
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Everyone knew what was needed; the records of prior service were outstanding, and there was no pressu
re to have something done. Josh does an outstanding job in having your car serviced and talking to you about your needs.
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I was having an issue with my transmission and brakes. The crew at VA Auto Service diagnosed the issu
es and resolved the problems in the same day. Kept me updated through the process too.
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