My 2015 Honda Crosstour v6 needed a timing belt & water pump 100k mile replacement. I am an engineer
and my wife & I snowbird here in Apache Junction. I searched/googled the internet "near me" and Spectrum Auto Care in Gilbert caught my eye ... and I read several very positive reviews. I visited them and met Michael at the front desk ( Service Writer/Manager). He was professional, polite and very knowledgeable ...especially on some the minute details I brought up. BTW, the shop stalls were all busy!
They did the repair yesterday and it was perfect, including giving me the box of old parts to examine myself! Wow! They earned and deserve more than a 5-score. 100% first class in every way and I will recommend them to all my friends and relatives here in AZ.
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Awesome as always. Spark plug and wire replacement on old car while I waited.
Older car was badly in need of spark plugs and wires. It was a difficult install due to the position
ing of 3 of the six plugs. Gilbert took care of it for me while I waited. Reasonable price considering the age of the vehicle (31years old) and the difficulty getting parts. Car runs great now.
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Excellent, knowledgable and confident service people
I was very impressed with my experience here. Everyone I worked with was very confident in their abil
ities and the proof was in the pudding. My AC works better than it ever did. I should have had these guys work on my stuff way sooner. I will certainly have them work on my stuff again in the future.
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I am never happy when my car needs repair. But I am happy that I found out about Bud's service cente
r. They are fair and honest, which is sometimes hard to find. Lisa, at the front desk, is very friendly and explained everything thoroughly.
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I am very happy with the quality of care to myself and my car from check-in to the length of time and
work done on my car to help me keep it in good working condition and safe to be on the roads. Peace of mind for me.
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I just want to share what a great experience I had with Jake one of your Service Advisors and the way
he communicated with me while my car was in the shop at your dealership. I work on the phone so it would be hard for me to talk with him via a phone call. He is a great texter through your app, and he kept me informed during the process.
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Eric and Welby are the most honest, most talented people I have ever met, from the quality of their w
ork to their down to earth approach. this is why I will continue to recommend them to everybody I know.
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