My daughter and I were traveling through Lake Tahoe when our rental van overheated. We were on a tigh
t schedule and we're told it would be at least five days until anyone in Lake Tahoe could get the van in. Matt Jenkins at Christensen Auto was clearly incredibly busy. As well he had a full fleet of cars in the lot to hold for repair. In spite of this, he was very gracious, patient and helpful to us. Not only did he assess the repair or van needed, he called several different auto shops around the area to help us get into a place for repair as soon as we could. He wrote down an entire list of auto shops as well. And finally he took me through step-by-step how to get down the mountain safely, and even offered me some alternative vacation spots once we were back on the road.
I wish we had an autoshop like this where i live!@@
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My car was rear ended and CBW was the shop used. The staff was friendly and personable and repairs we
re done in a very reasonable amount of time. Upon picking up my car I found that it had been fully detailed inside and out. Not hoping for another collision but would absolutely use their services again?
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The staff at Carstar was very friendly, helpful and professional. They did an excellent job in restor
ing the damage and returning a sanitized and very clean car.
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I normally use the Bridge City Modica Brothers, but since I recently moved to Sour Lake, this one was
the closest. They didn't have my oil in stock so I bought my own & brought it to them. They managed to fit me in, in a timely fashion & changed my oil rather quickly. Everyone was friendly & knowledgeable.
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All the good reviews that I have read about CarStar were accurate. They are wonderful. They are kin
d & courteous. They stick to the price & timeline. They keep you informed on the progress of your vehicle. My car turned out beautiful, I am so pleased with it. They also cleaned my car inside & out. I am so happy that I choose them. I highly recommend them, they are great!
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The front desk were accommodating. Mr. Pritt G. one of the G & C mechanic staff who was handling my 2
017 Rav4 hybrid that was rear ended last August. Mr. Pritt, attended to my first car, 2nd and next was my new 2017Toyota Rav4, Him and his team mate John, did a very good job and did all their best to accommodate my request of using all the EOP manufacturing parts, making my car as mint as it was before the rear end collision. Yes, the repair was done on time and paid, yet I still say Thank you to Mr. Pritt G. and team mate in public. You did a great job.
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