MYLES WEBER AND HIS MANAGER WERE VERY FRIENDLY, HELPFUL AND PROFESSIONAL!! WE WOULD DEFINETLY RECOMME
ND TO FAMILY AND FRIENDS! ALSO GAVE US AN EXCELLENT DEAL FOR OUR HYANDAI! THANK YOU!
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I brought my Veracruz in for two recall notices. Appointments were booked out two and a half months,
but since Covid, I suppose that's normal. Staff was very friendly, from the man checking in my car, to the employee welcoming me into the facility, and the service provider behind the counter. The facility is dismal and drab and rundown looking. No amenities for the wait, only one chair to sit on, but again, the staff was cheery and pleasant. They were able to do one recall job, but couldn't diagnose why my airbag light was staying on. They said they could replace the airbag mechanism for $1500. No thanks! I hope my airbag will open when it's supposed to! Glad to hear they are moving to new facilities - the employees deserve a fresher place to work!
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I was contacted in March to see if I would be interested in updating my 2022 Palisades with a new one
.
After a conversation with salesman Michael Kerr, I setup a visit. He made a great offer that I could not refuse. After going over the process, I walked out happy with a new car. Thank you Michael.
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Darrin and his service department always go above and beyond when servicing my Palisade. I have owned
my Hyundai for 3 years and every time I go to Auffenberg Hyundai for regular maintenance or warranty issues Darrin and his staff always give top-notch service.
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We were supposed to meet with Reno Guzman for a 2pm appointment. When we
got to the dealership we w
ere greeted at the door by gentleman named David Bunea, who then told us that Reno was not in. After making that statement to us David immediately went about helping us with our purchase. He was a very personable
salesperson and totally professional in responding to our questions and answering
them. After a few back and forth negotiations we reached an agreement to purchase our new vehicle. I have to say again, as a salesperson, David made our experience stress free and memorable. We have made quite a few purchases over our many years, but this one was by far the most enjoyable.
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I have used Malloy Hyundai for several years. The customer service has always been exceptional. They
explain everything they will be doing to the vehicle and they call you before they do anything else to the vehicle and give you the price before completing the total work. So honest!!!
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